General Questions
LuxurianTrans periodically recycles shipment waybill numbers for operational reasons. Occasionally this results in information in our system for two shipments travelling under the same waybill number at the same time. Be assured that while this information may be confusing, your physical shipment will be heading to its correct destination and receiving the same careful attention as every other shipment in our network.
This usually occurs if the information we have is insufficient to track the shipment for you. Additional information or clarification may be required in the event of an incorrect address, for example. The matter can be resolved very quickly by contacting us >>>
Destinations shown on tracking results are based on the location of the Service Station providing that pickup or delivery. Please be assured that your shipment is being delivered to the destination provided by you when you completed the waybill for your shipment(s).
This status provides an indication of the customs clearance process from the destination. Please click on the "Show details" button to view additional information. This allows you to see if there is additional information required by customs for clearance.
Sometimes several shipments use the same tracking number. If that is the case, we display the first ten results. Please try using a piece ID / container number if available, or Click here to contacting us >>>